FREQUENTLY ASKED QUESTIONS

Kindly, click on the question to see the answer. If your question isn’t addressed, feel free to contact us by filling the below contact form, we always happy to help.

HOW LONG HAVE YOU BEEN IN BUSINESS?

Our founder created Excellence Transportation and logistics in July of 2021 to be the first choice for tourism transportation in Oman, by enhancing experiences, providing solutions, and innovation.

WHAT MAKES YOU DIFFERENT FROM OTHER COMPANIES?

Field leader founded our company – with a vast knowledge of what world travelers expect in a high-quality experience.

ARE YOUR GUIDES SPECIALISTS IN WILDLIFE, HISTORY, AND CULTURE? WHAT IS THE LEADER/GUIDE-TO-GROUP RATIO?

We pride ourselves on the quality of our leaders and guides; experts in their fields, enthusiasts, and dynamic people with a love of learning.

The number of tour leaders and guides on a trip depends on the number of passengers and the way of transportation.

The average TL-to-Passengers ratio is 1:15

The average Guide-to-Passengers ratio is 1:15 in bus and 1:4 in 4WD

WHAT DO YOU INCLUDE IN YOUR TRIPS?

We make no hidden charges and we include accommodation, meals, entrance fees, and all the Gov. taxes and service fees.

DO YOU ORGANIZE SELF DRIVE TOURS?

Yes, we organize self-drive tours including brief summaries by an expert, 24h assistance, customized program, accommodation, and all gears required for picnic and camping.

WHAT TYPE OF TRANSPORTATION DO YOU USE?

Excellence Transportation and Logistics owned a varied fleet of vehicles from 45- luxury seater coaches to SUVs, luxury sedans, and customized trailers.

DO YOU ACCEPT BOOKING FROM TRAVEL AGENCIES?

We welcome inquires from individuals, travel agencies, and organizations.

DO YOU OFFER TRAVEL INSURANCE?

We highly recommend health insurance -covers death and treatment-, trip cancellation and interruption insurance which provides valuable coverage against an emergency that may force you to cancel or leave the trip.

We recommend that you purchase your own insurance that fits with your country’s law, Oman’s insurance low might vary from your home.

Contact our travel consultants for advice and book your travel insurance.